Visitor Information
The Trust has a Visitors Charter (58KB PDF). This has been developed by the hospital and our Patients Forum to ensure that all patients are able to benefit from visitors whilst allowing time for rest and recovery. There is also a patients' charter that may be of interest.
It covers a wide range of areas:
- Visiting times (see below for visiting times for children's and adult and elderly wards and the Riverside Treatment Centre (Day Surgery)).
- Number of visitors
- Conduct
- Infection
- Mealtimes
- Flowers
- Smoking
- Parking
- Confidentiality
- Security
If you need help in working out how to get to the hospital or find your way round when you arrive, see the section of this site about finding the hospital.
Visiting Times for Children's Wards
Maternity Ward 5: Visiting times are 10am - 1.30 (one visitor only, usually partner), other visitors 3.30pm - 8pm
Children's Medical Ward: Parents and carers can visit any time. Visiting times for friends and other relatives are between 10am - 8pm
Children's Surgical Ward: Parents and carers can visit any time. Visiting times for friends and other relatives are between 8am - 8pm
Neonatal Intensive Care Unit (NICU): Open access for parents with no time restrictions. But strict limit on non-parents. No children admitted to the unit for visiting between October and April for infection control purposes.
Visiting Times for Adult and Elderly Wards
Note that most wards have consistent visiting times (10am - 12 noon and 3pm - 8pm) except for CCU, Gynae, HDU and ICU. Please speak to the nurse in charge about visiting outside of these hours. All wards also operate protected mealtimes during lunch when vistors to the ward are kept to a minimum apart from those assisting with feeding. For infection control purposes, we request that visitors do not sit on beds.
A4 (surgical): 10am - 12 noon and 3pm - 8pm.
Ash Ward (medical): Visiting times are 10am - 12 noon and 3pm - 8pm
Aspen Ward (medical): Visiting times are 10am - 12 noon and 3pm - 8pm
Beech Ward (medical): Visiting times are 10am - 12 noon and 3pm - 8pm
Cedar Ward (surgical): Visiting times are 10am - 12 noon and 3pm - 8pm.
Chestnut Ward (Medical Admissions Unit): Visiting times are 10am - 12 noon and 3pm - 8pm
Cherry Ward : Visiting times are 10am - 12 noon and 3pm - 8pm
CCU (Coronary Care Unit): Visiting times are 10am - 12 noon and 3pm - 8pm
Elm Ward (medical): Visiting times are 10am - 12 noon and 3pm - 8pm
Gynae Ward: Visiting times are 2pm - 8pm
HDU (High Dependency Unit): Visiting times are 10am - 12 noon and 4pm - 8pm with strictly 2 visitors only per bed area
ICU (Intensive Care Unit): Visiting times are 10am - 12 noon and 4pm - 8pm with strictly 2 visitors only per bed area
Juniper Ward (surgical): 10am - 12 noon and 3pm - 8pm.
Larch Ward (surgical): Visiting times are 10am - 12 noon and 3pm - 8pm.
Laurel Ward (medical): Visiting times are 10am - 12 noon and 3pm - 8pm
Mulberry Ward (medical): Visiting times are 10am - 12 noon and 3pm - 8pm
Oak Ward (medical): Visiting times are 10am - 12 noon and 3pm - 8pm
Rapid Access Treatment Unit (RATU): Visiting times are 10am - 12 noon and 3pm - 8pm
Visiting Times for Riverside Treatment Centre (Day Surgery)
Riverside Treatment Centre - Booked Admission Unit: In order to speed up patients recovery post surgery, we are no longer allowing relatives in to the ward Post Operation. We also request that only one relative stay pre operative in our waiting area. This is due to lack of space as well as patient privacy.
Read more about day surgery in the Riverside Treatment Centre brochure (385KB PDF document).
Main Entrance
